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EdTech / Coaching & Talent Development · Cloud Managed Services · AWS

How Mentaa achieved 99.95% uptime for live coaching sessions with fully managed AWS operations

Mentaa connects coaches, learners, and organizations through live coaching sessions and webinars, where the entire experience depends on technology staying out of the way. As its base of coaches and participants grew, Mentaa needed a platform that could remain responsive whether five or five hundred people joined, while protecting the data enterprise customers depend on. Flentas moved Mentaa onto a resilient AWS foundation and now operates it as a fully managed service, covering 24x7 operations, security, and cost governance.

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MentaaLive coaching & webinars platformCoaches, learners & partner organizationsEnterprise-grade data protection required
At a Glance
99.95%Platform availability
20%Reduction in monthly cloud cost through FinOps
24x7Managed monitoring and incident response
The Challenge

Live sessions can't afford to stutter, drop, or fail to load

As Mentaa scaled, platform reliability became inseparable from the trust coaches and learners placed in the experience.

Sessions had to just work

No lag, drop-outs, or scrambling when a live session or webinar went live, for either coach or participant.

The platform had to hold up under pressure

Popular webinars could draw large audiences all at once, while demand rose and fell sharply throughout the day.

Data had to stay protected

Enterprise customers needed confidence that their data was secure and protected.

The team needed time back

Mentaa's people wanted to focus on coaches, content, and community — not monitoring servers or firefighting infrastructure issues during live sessions.

The Approach

A highly available AWS foundation, run as a fully managed service

Flentas took ownership of the full journey — moving Mentaa onto a resilient, secure AWS foundation and then operating it as a fully managed service.

  1. 01

    Built a highly available environment across multiple Availability Zones, helping ensure infrastructure failures don't disrupt live sessions.

  2. 02

    Delivered content closer to participants for faster load times, while engineering the environment to absorb demand spikes during popular webinars.

  3. 03

    Secured the platform by design with strict access controls, network isolation, and reliable, regularly tested backups.

  4. 04

    Took on day-to-day management, including 24x7 monitoring and incident response, proactive maintenance, security operations, backup and recovery management, and ongoing FinOps cost optimization.

Business Outcome

Reliable at scale, secure by default, and lighter on the team

Seamless live sessions

With 99.95% platform availability keeping coaches and participants connected.

Confident scaling

With no reported degradation for participants during peak webinar windows.

Hardened security posture

Backed by reliable, tested recovery protecting user and organizational data.

Optimized spend

With ongoing FinOps delivering an estimated 20% reduction in monthly cloud cost versus the pre-optimization baseline.

Time returned to the business

With Mentaa's team able to focus on the coaching experience rather than infrastructure operations.

Technologies & Partners

Built on a fully managed AWS foundation

Multi-AZ high availability architectureContent delivery optimized for proximityAccess governance & network hardeningBackup & recovery managementFinOps cost optimization
Common Questions

What EdTech and live-event platforms usually ask about this kind of managed service engagement

Related

Where this fits

ISV & SaaS

For software companies, infrastructure is cost of goods sold, and every enterprise deal comes with a security questionnaire. Flentas helps you build, scale, and run multi tenant products on cloud, so your gross margin holds as you grow and your platform meets the compliance bar enterprise buyers demand. From a setup that strains under new customers to an architecture that scales cleanly, we help you ship faster, spend less per customer, and pass the audit. Efficient. Reliable. Enterprise ready.

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Get Started

Ready for infrastructure that disappears into the background?

Talk to an AWS-certified architect about your own managed cloud operations.

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